frequently asked questions
Gootrust is a platform that connects businesses and consumers to build trust and promote collaboration. We allow consumers to read and share reviews and provide valuable insights for businesses to improve customer experiences.
To update or edit reviews, visit your profile on the platform where you posted the review and locate the specific review you want to modify. Use "Write update" for additional information while keeping the original review, or "Edit review" for making substantial changes or correcting mistakes.
Yes, reviews can be removed, but the circumstances vary. Users can remove their own reviews by visiting their profile page and clicking on the "Remove review" link underneath their review. Additionally, the Support Team may occasionally remove a review if it violates the platform's Terms of Service. However, additional reviews are not typically removed but may be filtered as per the guidelines.
1. Visit the Gootrust website (www.gootrust.com).
2. Use the search bar to find the specific business you want to review.
3. Click on the business's profile or listing in the search results.
4. Look for the option to ""Write a review"".
5. Rate the business by selecting the appropriate star rating (a scale of 1 to 5).
6. Write your review, providing your feedback, comments, and details about your experience with the business.
7. You can add photos or videos related to your experience.
8. Click on the ""Submit"" button to submit your review on Gootrust."
2. Use the search bar to find the specific business you want to review.
3. Click on the business's profile or listing in the search results.
4. Look for the option to ""Write a review"".
5. Rate the business by selecting the appropriate star rating (a scale of 1 to 5).
6. Write your review, providing your feedback, comments, and details about your experience with the business.
7. You can add photos or videos related to your experience.
8. Click on the ""Submit"" button to submit your review on Gootrust."
Yes, users can search for businesses by category on Gootrust. Gootrust offers a category-based search feature that allows users to explore and discover businesses within specific industry segments or types. Users can use keywords or browse categories to find businesses that match their interests or needs, making it easier to locate and review businesses in particular niches or sectors.
No, businesses cannot pay to remove bad reviews on Gootrust. Gootrust does not allow businesses to pay to have negative reviews removed. All reviews, whether positive or negative, are treated equally, and anyone who has had a genuine experience with a business is welcome to leave a review on the platform. Gootrust aims to maintain transparency and trust between consumers and businesses by not allowing the manipulation of reviews through payment.
Gootrust has clear rules prohibiting fake reviews. Therefore, while people may attempt to create fake reviews, Gootrust actively discourages and prohibits such practices to maintain the integrity of its review system.
Certainly, you can upload photos or videos on Gootrust when writing a product review. Customers have the choice to include their own photo or video of a product in addition to their review text. This feature is automatically activated in the review form for all of your products, allowing reviewers to augment their feedback with visual content.